**Store Policy**
**1. Ordering Process:**
- When you place an order on our website, you agree to the terms and conditions outlined in our store policy.
- All orders are subject to availability and acceptance. We reserve the right to cancel an order or limit the quantity of any item purchased per person or per order.
- Prices are as stated on our website and are subject to change without notice. Any promotions or discounts offered are subject to availability and may have expiration dates.
**2. Payment:**
- We accept payments via credit/debit cards, PayPal, and other payment methods as indicated during the checkout process.
- Payment must be made in full at the time of purchase. Orders will not be processed or shipped until payment is received and verified.
**3. Shipping:**
- We offer shipping to locations within the continental United States. For international shipping or expedited shipping options, please contact us for rates and availability.
- Orders are typically processed and shipped within 10-14 business days after payment verification, unless otherwise stated.
- Shipping costs are calculated based on the size, weight, and destination of the package. Shipping charges will be displayed during the checkout process.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please allow for additional transit time depending on the shipping method selected.
**4. Returns and Exchanges:**
- We want you to be completely satisfied with your purchase. If for any reason you're not happy with your artwork, you may return it within 30 days of delivery for a full refund or exchange.
- To initiate a return or exchange, please contact our customer service team with your order details. Returned items must be in their original condition and packaging.
- Refunds will be processed within 7-10 business days after we receive the returned item. Shipping fees are non-refundable unless the return is due to our error. Refunds do not apply to art commissions.
- Please note that custom artwork or commissions are non-returnable and non-refundable unless they arrive damaged or defective.
**5. Privacy and Security:**
- We are committed to protecting your privacy and the security of your personal information. Any information collected during the ordering process will be used solely for the purpose of fulfilling your order and will not be shared with third parties without your consent.
- Our website employs industry-standard encryption technology to ensure the security of your personal and payment information during transmission.
**6. Contact Us:**
- If you have any questions or concerns about our store policy, ordering process, or any other inquiries, please don't hesitate to contact us. You can reach us via email at hshieldsart@gmail.com or through our contact page on the website.
**7. Changes to Store Policy:**
- We reserve the right to update or modify our store policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Thank you for shopping with us!
H. Shields ART
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